Terms & Conditions
General
You are welcome to ask for quotes on customs at any time, but they may expire after a reasonable amount of time has passed. To request a quote, please send an easily 'read' reference if you are asking about an OC. If the character is canon/easily found on Google Images, there is no need to send a reference. Please also specify what size you want your plush.
While I do my best to make sure seams never come undone, my plushies are intended for display and light cuddling. I need to be informed in advance if you plan to cuddle yours frequently so I can reinforce the stitches to withstand it. This may come with a small additional charge.
*Rush orders: If you need your plush done by a certain date, make sure I know ahead of time. I refuse to make anything due within 30 days (might make an exception for smaller plushes). Do not send payment until I confirm I can finish in time.
Rush orders may instill an additional charge.
All plushes are to be paid in full upfront. I do not accept payment plans.
No cancellations. Please be sure you can commit before ordering, as I will not cancel an order for you. I order materials and add you to my schedule as soon as the order comes in.
Privacy & Safety
Your information never makes it past me and is not shared with anyone. I only keep your address on file until it is time to ship your plush, and it is only used for shipping purposes. Once the plush is in your hands, I discard all information except your name, country, and the plush you ordered. These things are for my personal records.
Payment Methods
I only accept PayPal at this moment in time.
For custom orders, you will be sent an invoice.