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General

Terms & Conditions

You are welcome to ask for quotes on customs at any time, but they may expire after a reasonable amount of time has passed. To request a quote, please send a clear, non-shaded reference if you are asking about an OC. If the character is canon/easily found on Google Images, there is no need to send a reference. Please also specify what size you want your plush.

While I do my best to make sure seams never come undone, my plushies are intended for display and light cuddling. I need to be informed in advance if you plan to cuddle yours frequently so I can reinforce the stitches to withstand it. This may come with a small additional charge.

*Rush orders: If you need your plush done by a certain date, make sure I know ahead of time. I refuse to make anything due within 30 days (might make an exception for smaller plushes). Do not send payment until I confirm I can finish in time.
Rush orders may instill an additional charge.

All plushes are to be paid in full upfront. I do not accept payment plans.

Please be sure you can commit before ordering, as I do not accept cancellations. I order materials and add you to my schedule as soon as the order comes in. If you absolutely must cancel, as I understand emergencies do come up, the cost of materials and fees will not be refunded.

Payment Methods

I only accept PayPal at this moment in time. You will need to provide an email address for me to send the invoice to.

Privacy & Safety

Your personal information never makes it past me and is not shared with any third party. Information may be shared with authorities in legal situations mandated by law. 

Return & Exchange Policy

I do not accept returns or exchanges. All sales are final.

Shipping Policy

Plushes are shipped out within a week of completion, typically within the next two business days. They are carefully packaged to ensure safe delivery.

Packages are insured for the entire value of the plush(es) inside. This is to protect both parties (the customer and myself) in the event of loss or damage and is non-negotiable. Please check your country's customs policy for more information on import dues.

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